Return Policy
EXCHANGE AND RETURN POLICY
Return new product (not used):
- Simply step into our retail store and you may return or exchange the product that you have purchased from us within 14days with your original invoice
- If the product is used or without the original invoice, we will not be able to return it
- Product with its original packing must be available
Return factory defected item:
- If the product is under warranty, bring the product to our retail store with its original invoice, we will test it usually it takes 2 to 4 business days to get a result of the testing
- If the product was factory defected, we will replace it for you or exchange it with other product with the same value of the product you paid for
General Notes:
- We will not exchange or return any product that passes its warranty time
- We will not exchange or return any product in the same day if its factory defected
- Misused or broken items are not covered by the warranty
- No return or exchange is accepted for the product sold at the SALE or with promotion
- Original invoice must be available in order for exchange or return